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Refund Policy

Effective Date: 29 June 2025

1. Overview

This Refund Policy governs purchases made through Pro Mind Hub and its affiliated brands, including Pro Mind Launch. It applies to all proprietary products, licensed services, and affiliate-recommended programs promoted on our platform(s). By completing any transaction with us, you agree to the terms outlined below.

2. Non-Refundable Products & Services

The following categories are non-refundable due to their nature, structure, or instant access delivery: Custom Digital Business Systems & Assets These include tailored websites, funnels, branded templates, automations, and licensed tools. Due to personalization and licensing restrictions, all sales are final. You acknowledge this at the point of purchase. Exclusive Knowledge-Based Products Courses, trainings, templates, and proprietary strategies delivered digitally are non-refundable once accessed. Third-Party Tools or Services If your purchase includes access to third-party platforms (e.g., hosting, CRM, memberships), you must refer directly to their refund terms. We do not manage or override third-party policies.

⚠ Jurisdiction Notice: In regions with mandatory refund laws (e.g., EU’s 14-day digital rights), we will comply with legal obligations as required.

3. Third-Party Affiliations & Responsibility

Some offerings promoted by Pro Mind Hub are sold via third-party platforms. These are not owned or operated by us — we act strictly as a recommending affiliate and may earn a commission. We do not process third-party refunds. We do not guarantee outcomes or service levels of third-party tools. If you signed up through an affiliate link or promotional offer, you must follow that provider’s official refund and cancellation process.

4. Refund Requests:

Eligibility & Procedure Refunds are only available for eligible Pro Mind Hub digital products, and must meet the following criteria: Request submitted within the valid refund window (if offered) Proof of purchase provided Reason for refund clearly stated If approved, refunds are processed within 7–14 business days.

🛠 To submit a request:
Email: farzad@promindhub.com
Address: Stralsunder Str. 5, 56075 Koblenz, Germany
Form:
https://promindhub.com/contact

5. Subscription Cancellations

You may cancel Pro Mind Hub subscriptions at any time. However, refunds are not granted unless your product explicitly allows for one. Cancellations must be submitted at least 3 business days before your next billing date. For subscriptions processed by external platforms, cancellation and refund terms are governed by that provider.

6. International Consumer Protections Refund rights vary by jurisdiction.

✅ Countries with Mandatory 14-Day Digital Refund Rights:

European Union (EU)
United Kingdom (UK)
Australia
Brazil
India
South Africa
China
... and others where local law applies.

Note:
This does not apply to:
Personalized systems Licensing-based products Immediate-access digital courses

❌ Countries without statutory refund enforcement:

In all other regions, no refunds will be issued unless legally required. By completing a purchase, you waive refund rights unless your jurisdiction mandates otherwise.

7. Payment Processing Fees

If a refund is approved, non-recoverable transaction fees from providers such as Stripe, PayPal, or others will be deducted.

🔍
Example:
If you paid $100 and the provider retains a 3% fee, your refund would be $97. These fees are outside our control and accepted as part of your purchase agreement.

8. Policy Changes & Continued Use

We reserve the right to update this policy at any time. The most recent version is always accessible on our website. Your continued use of our platforms or services after updates constitutes your acceptance of the new terms.

9. Contact Information

We’re here to help. If you have any concerns about a refund, cancellation, or charge:
📧 Email: farzad@promindhub.com
📍 Address: Stralsunder Str. 5, 56075 Koblenz, Germany
🌐 Contact Form:
https://promindhub.com/contact

⚠ Final Note

Pro Mind Hub stands by our mission to deliver real value through education and digital tools. However, we are equally committed to protecting our intellectual property and the integrity of our programs. We ask that you read all sales pages, terms, and access notes carefully before completing a purchase.